IKONFORGE is built around structured briefs, private customer contact
details, reviewed specialist profiles and written project records. This
page explains what the platform checks and what remains the
responsibility of customers and specialists.
Specialist verification
Verification is a marketplace-access review of submitted profile
information, such as business details, service areas, insurance
statements and qualifications where provided. It is not a guarantee
of workmanship, future performance or continuing cover.
Private customer details
Project enquiries are not public adverts. Customer contact details
are handled as private information and should be entered only in the
contact fields, not in public project descriptions.
Quote comparison
IKONFORGE encourages written scope comparison: labour, materials,
VAT, timing, exclusions, access and how changes will be agreed.
Customers choose whether to proceed with a specialist.
No platform payments in beta
During controlled beta, IKONFORGE does not take deposits, hold funds
or process project payments. Never send card details, passwords or
sensitive identity documents through project messages.
Human review where needed
Simple low-risk routing may use limited automated checks, but
judgement-heavy cases, specialist verification, complaints and
privacy requests remain subject to human review.
Support and complaints
Use the website support section or email
hello@ikonforge.co.uk for
account-linked support, complaints or privacy requests.